Customer care
Shipping, returns and care.
Everything you need to know before and after you order.
The essentials
Simple and fair.
Free shipping over $150
Tracked delivery in 2–4 working days across Europe and the US.
30-day free returns
Changed your mind? Return unworn items for a refund within five days.
Alterations included
Complimentary hems and sleeves on every blazer and coat.
FAQ
Common questions.
Cannot find your answer? Our team replies within one working day.
Orders ship within one working day. Most arrive in 2–4 working days; express delivery is available at checkout.
Use the link in your confirmation email or contact us. Returns are free and refunds arrive within five working days of us receiving the parcel.
Yes. Tell us your measurements at checkout or book a free fitting at the atelier.
Wash cool, dry flat and store folded. Our journal has a full care guide for every fabric we use.